If you find yourself having to give feedback this week here is a reminder on what works.
Too often we use the feedback sandwich (+ - + ) where you might start with a positive and then use the word BUT to outline a negative.
The word BUT can get people’s hackles up. It screams - you are good BUT not good enough. The receiver can feel undervalued and disrespected.
Instead, try using the link word “AND” for a more effective conversation and to show them what gaps in performance need work.
For example, if a team member is not delegating effectively and not delivering on a project, consider saying: "Your performance this year has been developing in the right direction AND if the focus is on your delegation skills during the next quarter, this will have a positive impact for you by freeing up your time to complete XYZ."